• Users of Safe24 app must agree with all the permissions asked during the process of installation and sign up, so the app can work thoroughly.
  • The users need to turn the battery saver setting into No restriction’s mode, so the Safe24 app can work thoroughly.
  • Safe24 app users should agree that they need to enable the Auto start feature, so the app can work thoroughly.
  • The users must agree to keep the GPS’L location service on, so the Safe24 app can act properly.
  • Users of Safe24 app need to have SMS balance, otherwise the app will not act properly.
  • Proper mobile network is required in order to run the Safe24 app without interruption.
  • The users agree that Safe24 app is not responsible if the telecom provider (such as Airtel, Vodaphone, Jio and others) delays to deliver the SMS or even fails the SMS delivery to the emergency contacts.
  • The users of Safe24 agree that the app is not responsible if their handset fails to deliver the message upon shaking.
  • The user must agree that in order to utilize the emergency call service of Safe24 app, the users must have call balance
  • Safe24 app users agree that if they force stop the app while the Auto start feature is disabled the app will not act properly. It is the user’s responsibility for checking the notification bar and ensuring that the app has automatically started running after they force stop the app. If it somehow fails to start automatically, then the user has to enter the app and start it manually.
  • Safe24 app users must agree that using any third party app such as Antivirus or battery saver may not let the app work properly and if they use such apps then they need to add Safe24 app to the exclusion list.
  • Users of Safe24 agree that clearing the recent apps while Auto start feature is disabled will not let the Safe24 app work properly. It is the user’s responsibility checking the notification bar for ensuring that the app has automatically started running after clearing the recent apps.
  • Safe24 users agree that the hardware of their device is responsible for the shake sensitivity, while it is very low then Safe24 app sends repeated messages and when it is very high then the Safe24 app might not be capable of sending SMS. The users should set the sensitivity according to their convenience, checking the perfect level of shake sensitivity during the trial period before they pay for the subscription.
  • Safe24 app users should add minimum one emergency alert contact number.
  • The users of Safe24 agree for testing all the services within the trial period and will not complain about any service after subscribing the premium service.
  • Users know and agree that they need to have enough storage capacity in their device while using the video recording service of Safe24 app.
  • Safe24 users agree to set all the necessary fields in the setting sections, so the app can act properly.
  • If the user’s mobile damages or hangs then the Safe24 app will not act properly.
  • Safe24 app users agree to put the phone in wake mode (meaning screen light needs to be on), so the app can send emergency alert message from Safe24 app to Safe24 monitor.
  • Safe24 app users agree to use an operative SIM card in order to sign up to the app.
  • The users agree that the number used for signing up to Safe24 app also needs to be used as default message sending number and if it is not done, then the app will not act properly.
  • Safe24 users know and agree that the app uses third party services such as google map, Android SMS service, and Android call. If in case the third party fails to work, the Safe24 app team is not responsible for that.
  • Safe24 app users agree that turning off Premium services and emergency call service or deleting emergency alert contact manually will not let the app work properly.
  • Safe24 app users agree that if their device fails to run the GPS service properly or detecting wrong latitude and longitude of the location, it is not the responsibility of Safe24 app.
  • The users of Safe24 app know that the app uses call, SMS and internet for rendering the service and they agree to bear the expense.
  • Safe24 app users know and agree that if the battery of their mobile is dead or the phone is switched off, then the app will not work.
  • The users know that the Google search results are shown for police station, hospitals, ambulance and fire fighter. They agree that the app is not responsible for the accuracy, availability and authenticity of the information such as contact number, location and direction, email Id, opening and closing time of such search results.
  • Safe24 app users agree that if the camera of their device does not work properly and capture blurry and hazy images or videos, it is not the responsibility of the app.
  • Safe24 app users agree that after the expiry of the free trial period the premium services will stop. The app will not send emergency alert and shaking the mobile will not help starting video recording automatically. Though the user can continue using the free services of Safe24 where they can send location manually through clicking the feature of SMS alert. The users will no more be able to use various in-app features such as finding the police station, doctors, fire fighter, hospitals and ambulance nearby.

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